You can order your repeat medication in several ways:

  • Online 
  • By post
  • By dropping your repeat slip into one of our prescription post boxes, located outside the front door at each branch.

We cannot accept phone requests

Please allow 2 full working days for us to process your request. You must allow two extra days if you want your prescription to be forwarded direct to the chemist ready for collection.

We can only post your prescription to you if you provide us with a stamped addressed envelope.

If you require any other medication that is not on your repeat medication list then you will need to discuss this with a GP first. The easiest way to do this is by arranging a telephone consultation. The above system is only intended for repeat medication.

New commissioning guidance to curb prescription of over-the-counter medicines for minor, short-term conditions

BaNES CCG has formally adopted NHS England guidance that aims to curb routine prescriptions for over-the-counter medicines for minor, short-term conditions. Many of the conditions targeted by this guidance will cure themselves or cause no long-term effect on health.For further information please see NHS England’s patient leaflet on prescribing of over the counter medicine changes –

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Electronic Repeat Dispensing

For information about Electronic Repeat Dispensing please click here