BEMS Improving Access, Out of Hours, Appointment Service

BEMS started providing the Improving Access (IA) service from 1 October 2018 for most practices in B&NES. This service is for patients needing routine, bookable in advance, core primary care services – GP and Nurse appointments.

We have clinics available at each IA site and patients can book into them via their GP practice receptionists.

Appointments are available 6-9pm Monday to Friday and Saturday and Sunday mornings 8-12 noon at 3 sites as follows:-

BATH at Oldfield Surgery/Widcombe Surgery (3 monthly rotation)

PAULTON at Elm Hayes Surgery

KEYNSHAM at St Augustine’s Surgery Saturday mornings only 8-12 noon

The staff working in the Improving Access sites will have access to your own GP practice patient record if you have given permission to share (permission will be asked by the receptionist when you book your appointment through your own GP surgery)

We welcome any feedback from patients using the Improving Access service, please email us on

For more detailed information ask your GP surgery receptionist. These appointments are not available to book online